Refund Policy

Last updated: August 31, 2026

Refund timing

For a concise summary, After approval, the refund is returned to the original payment method and processed within 10 days. A bank or card issuer may need additional time to post the credit.

Exchange availability

From a customer-care standpoint, An approved exchange depends on stock at the time it is processed. If the requested replacement is unavailable, we will explain the available resolution.

Eligible returns and exchanges

Remember that We accept returns of defective and non-defective store products, and we accept exchanges subject to available inventory. A change of mind, personal preference, or an incorrect selection qualifies as a non-defective return.

Condition and request window

Whenever this is relevant, Only new, unused store products in original condition qualify. Original packaging, tags, accessories, and included materials must be retained, and the request must be made within 30 days after delivery.

How returns work

For dependable guidance, Returns are completed by mail. A free return label is included in the package, and no restocking fee is charged. Do not mail anything back without authorization.

Damaged or incorrect orders

For a concise summary, Products that are damaged, defective, incorrect, incomplete, or materially different from their description may be reported for review. Provide the online purchase number, checkout email, an explanation, and photos or video of the product and packaging.